Lee Copeland has been a volunteer at Fulham Palace since 2015 and she supports the Palace in various roles, including that of public event volunteer representative.
On Wednesday 28 February we hosted Opera at the Palace. The event took place in Bishop Sherlock’s room and is one of our most popular musical events that friends and patrons enjoy as well as visitors.
A group of four attending the opera who had never been to the Palace before, expressed their delight and enjoyment of the opera event and asked about the history of the Palace. They had noticed another event coming up when booking the opera tickets , but they were worried they were too late to book. Lee quickly checked on one lady's phone and confirmed that there was still availability. They plan to book as soon as possible for Fleetwood Mac! Their parting words to Lee were 'So excited, can't wait to come back again. So very happy we found this wonderful place’.
It is so gratifying to interact with visitors when they are enjoying themselves, and even more when you know you made a difference using your customer service skills, such as recommending another event that will be suitable for them. We hope they return for Fleetwood Mac and keep coming to Fulham Palace to enjoy our great selection of events!